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How to use buyeu

Not sure how to use the buyeu platform? Watch a short – just one minute long – video with answers to the most frequently asked questions.

How to use buyeu video How to use buyeu video

Follow the steps and use the service

Registration

Registration

To start using buyeu, you need to create an account. Enter your e-mail address, password, first name, last name, address, phone number and age. Don't forget to tick that you agree to the terms. We'll confirm your registration by e-mail.

Identity verification

Identity verification

To use foreign warehouse addresses, you must verify your identity. Click "Verify identity", choose a payment method and pay €1.00. Your first and last name must match your bank details – only then will we confirm your account.

Foreign warehouse addresses

Foreign warehouse addresses

After verifying your identity, you'll see the foreign addresses assigned to you (in Germany, Spain, England, Poland, France, Italy, the Netherlands, etc.). When ordering purchases, always provide the exact address, your first and last name, and your customer number (ID). This ensures the parcel reaches your account.

Payment and delivery

Payment and delivery

When your parcel arrives in Poland, its status in your account will change to “Parcel at the distribution centre”. Then pay for the service and choose your preferred delivery method: parcel locker or courier delivery. Once the payment has been received, we will dispatch your parcel without delay and notify you by email and through your account.

Registration
1

Registration

To start using buyeu, you need to create an account. Enter your e-mail address, password, first name, last name, address, phone number and age. Don't forget to tick that you agree to the terms. We'll confirm your registration by e-mail.

2

Identity verification

To use foreign warehouse addresses, you must verify your identity. Click "Verify identity", choose a payment method and pay €1.00. Your first and last name must match your bank details – only then will we confirm your account.

Identity verification
Payment and delivery
3

Foreign warehouse addresses

After verifying your identity, you'll see the foreign addresses assigned to you (in Germany, Spain, England, Poland, France, Italy, the Netherlands, etc.). When ordering purchases, always provide the exact address, your first and last name, and your customer number (ID). This ensures the parcel reaches your account.

4

Payment and delivery

When your parcel arrives in Poland, its status in your account will change to “Parcel at the distribution centre”. Then pay for the service and choose your preferred delivery method: parcel locker or courier delivery. Once the payment has been received, we will dispatch your parcel without delay and notify you by email and through your account.

Payment and delivery

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